CustomCARE
CustomCARE offers clients access to our FamilyCARE Services and network of professionals across South Africa, and a range of recruitment services, varying from sourcing, and performing Criminal Clearance, ID, Drivers License and ITC check packages, to full vetting including interviews and reference checks. We also offer complaint personalised contracts, so even if you sourced on advertising sites which do not interview, doc or reference check, and you find as a busy parent, you don’t have the skills or time to thoroughly screen the person you would like to select, we are here to assist. Allowing local family clients to build their own service packages at their budget and in accordance with their needs.CustomCARE Team
ChildCARE
Home CARE
Home Managers, Personal Assistants, Chefs, and House | Pet Sitters
Services and Pricing
Planning Consultation:
Get clear on your needs
- 30 - 45 mins via Zoom + report
- Advised for first timers or parents struggling to keep employees);
Cost: R 950 per session
Role Marketing
Passive Role Marketing: Internal
Includes:
- Passive marketing internally to our pre-screened team with requirements will be sent directly to between 1500 - 3000+ pre screened professional candidates in your city or nationally.
- Posted to our Instagram page and reposted weekly to our stories
- Posted to our blog
- We will review the applications of up to the number of purchased profile review credits purchased and will forward the micro profiles of applying candidates who meet your criteria for further screening, or you may immediately purchase contact/s.
- Includes Screening of 5 applications, top up anytime.
Cost: R 950
Passive Role Marketing: External
Includes:
- Your requirements will be posted to an additional 3 to 5 other job websites/platforms
- We will review the applications of up to the number of purchased profile review credits purchased and will forward the micro profiles of applying candidates who meet your criteria for further screening, or you may immediately purchase contact/s.
- We will actively approach candidates who appear to meet your criteria or who would know suitable candidates (a good option for those with specialised needs or those looking for those with specialised educations etc).
- We will review the applications of up to the number of purchased profile reviews are purchased, from those that reply positively and will forward the micro profiles of applying candidates who meet your criteria for further screening, or you may immediately purchase contact/s.
- Includes Screening of 10 applications.
Cost: R 1200
Active Marketing on external recruitment platforms is:
- We will actively approach candidates who appear to meet your criteria or who would know suitable candidates (a good option for those with specialised needs or those looking for those with specialised educations etc).
- We will review the applications of up to the number of purchased profile reviews are purchased, from those that reply positively and will forward the micro profiles of applying candidates who meet your criteria for further screening, or you may immediately purchase contact/s.
- 10 - R1 500
- 20 - R2 700
- 30 - R3 750
Manage the Applications from Client Campaign |Top up your Screening Credits:
When you require a candidate with a vehicle:
- 5 - R 600
- 10 - R 1 100
- 20 - R 2 100
- 50 - R 4 500
When you require a candidate with no vehicle:
- 10 - R 600
- 20 - R 1 100
- 40 - R 2 100
- 100 - R 4 500
Purchase Contacts
Following review of application information, the contacts of sourced candidates that are suitable to the role, are then available at the following rates:
- Contact details of pre-screened Candidate: R 2500
- Contact details of Micro-screened Candidate | External Applicant Contact with vehicle: R 1000 p/p
- Contact details of Micro-screened Candidate | External Applicant Contact no vehicle: R 650 p/p
Screening Services
Identity Check Only (Available for South African's only*):Includes:
2 - 3 working day turnaround from date of candidate submitting finger prints), including;
- Criminal Clearance Check
- ID Check
- Drivers License Check (where applicable)
- ITC check
*Please note for an additional R 200 our vetting partner can come to the Service Provider to gauge their finger prints to expunge the record.
*Criminal Record Checks are not the full Criminal Clearances but provide a comprehensive report of what would be displayed on a criminal clearance swiftly in 2-3 days instead of 8 to 12 weeks for a full report.
Cost:
- Updated identity check for pre screened candidates (2 to 3 day turn-around time): R 900
- Identity check only on Client sourced candidates (2 to 3 day turn-around time): R 1200
Full Screening of Unlisted or Client Sourced Candidates:
Clients may request professional full vetting of unscreened, external or independently sourced candidates.
Identity Check (Quick turnaround of 2 to 3 working days) including;
- Criminal Clearance Check
- ID Check
- Driver’s License Check (where applicable)
- ITC check
Professional Interview including;
- Personal history review - relevant to position to be filled
- Experience review
- Gap checking (gaps in experience may indicate ‘hidden’ experiences)
- Educational Review
- Personal Reference Checks:
We personally call references following a professional line of questions which highlights suitability of a particular candidate.
In order to complete the assessment we require the details of the role required in order to assess the person meets your requirements as well as the general assessments, please complete the following form for your assessments as well as provide the details of the candidate which you would like assessed.
Cost: R 3200 per candidate
In order to complete the assessment we require the details of the role required in order to assess the person meets your requirements as well as the general assessments, please complete the following form for your assessments as well as provide the details of the candidate which you would like assessed.
Cost: R 3200 per candidate
Employment Pack
Once you have decided on a candidate, make them an offer. If they accept, don’t forget to stay within the bounds of the law and insure that you have a contract in place before the start of the role.Sitters4U will provide a personalised contract of employment, (provided that the offer is a legal and complies with the BCEA and EEA, learn more about these 2 important documents here), including specialised disciplinary structures specifically designed and catering to the unique employment relationship for home based employers and employees.
Cost: R 1500 per employment pack
3-month Replacement Policy
The replacement policy as per the PremiumCARE Service Guide and related Terms and Conditions here apply.Includes:
- Passive marketing to internal platforms for the duration of the policy.
- Subject to Agency approval
Cost: R 10 000 or 1 months’ salary of the selected candidate, whichever is higher.
Process
Use individual services, or create your own recruitment package by completing this form:
Step 1: Market the Role | Purchase Application Review Credits
Purchase marketing services as required further selecting how many applications you would like us to review on the campaign.
Step 2: Review applications
Candidates referred by our team, or applying as external unscreened candidates, will be micro screened in accordance with your needs, answering the following questions so that you only receive qualified applications for review, saving you time in having to establish this information and sift through applications:
- Vetting Status
- Age
- Area of Residence
- Gender
- Nationality
- Marital Status
- Languages
- Religion
- BBBEE Status
- Dependents
- Drivers License (if applicable)
- Vehicle (if applicable)
- First Aid Status (if applicable)
- Available From
- Live In | Out (if applicable)
- Experience Overview (Highlighting relevant Experience)
- Qualifications
- Salary Requirement
Step 3: Select and Purchase Contacts
Decide asap on receipt of micro screened profiles which you would like to purchase contacts and set up your interviews.
Given the application information listed in step 2 above, you can make a decision as to whether you would like to purchase any of the applying candidates direct contact information. Generally the average client will go through 3 to 5 CV's to find the person they are looking for.
Decide asap on receipt of micro screened profiles which you would like to purchase contacts and set up your interviews.
Given the application information listed in step 2 above, you can make a decision as to whether you would like to purchase any of the applying candidates direct contact information. Generally the average client will go through 3 to 5 CV's to find the person they are looking for.
Step 4: Set Up Interviews
Make contact with the candidates you have selected, set up interviews with them, meet, greet, and follow this guide where candidates have not been pre-screened, to interview them. When interviewing micro vetted candidates who you have opted not to do a full vetting on, it is advised to additionally insure to contact all references they have provided.
Step 5: Purchase a Contract of Employment
Once you have decided on a candidate make them an offer. If they accept, don’t forget to stay within the bounds of the law and insure that you have a contract in place. We will provide a personalised contract, providing the offer is a legal and complies with the BCEA, LRA and EEA, learn more about these 3 important pieces of legislation here , including specialised disciplinary structures specifically designed and catering to the unique employment relationship for home based employers and employees.
Once you have decided on a candidate make them an offer. If they accept, don’t forget to stay within the bounds of the law and insure that you have a contract in place. We will provide a personalised contract, providing the offer is a legal and complies with the BCEA, LRA and EEA, learn more about these 3 important pieces of legislation here , including specialised disciplinary structures specifically designed and catering to the unique employment relationship for home based employers and employees.
Step 6: Purchase a Replacement Policy
Finding a professional in a country with a severe shortage of professionals is a tough job. When you have gone through the process of recruiting such a person, no matter how wonderful the match, there is always a risk that the placement may not work out.
Finding a professional in a country with a severe shortage of professionals is a tough job. When you have gone through the process of recruiting such a person, no matter how wonderful the match, there is always a risk that the placement may not work out.
Do you have a question you can't find the answer to or do you need urgent assistance? Email us on sitters@sitters4u.co.za or drop us a WhatsApp for the fastest reply on +27 74 656 0469.
