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Sitters / Au Pairs in Cape Town, Johannesburg and Pretoria - Sitters4U Babysitting, House sitting and Au Pair services. - House Sitting services Terms and Conditions

House Sitting services Terms and Conditions

Engagement of Services:

You hereby request house sitting services from Sitters4U to procure a house Sitter on the terms and conditions set out below for the time requested, now and in the future.


  • Sitters4U must be paid as per arrangement, at a rate either;
    • Night time house sitting only, no pets: R300 per night

    • Night time house sitting only , with 1 pet: R 350 per night

    • Night time house sitting only, add R 50 per extra pet above 1 pet per night 
    • 24 hour house sitting, no pets: R 400 per calendar day

    • 24 hour house sitting, with 1 pet: R 450 per calendar day

    • 24 hour house sitting,  add R 100 per extra pet above 1 pet per day

, by electronic or direct deposit of the full amount for the time period requested into our account within 3 days of invoice.

  • No performance shall take place unless all fees have been paid.
  • House sitting is charged at a rate of :
    • * Fees may vary depending on the clients requirements. All fees will be confirmed on quote.
    • * Please note for long term house sitting (longer than 15 days), discounted rates will apply and be provided on quote.
  • Payments must be made promptly.
  • If Payment is not made in the required time or notice of cancellation is given within 48 hours of the commencement of the booking, a cancellation fee of 50% per day booked will become automatically due.
  • Delinquent bills will be assessed a R100 if payment is not received within 10 days of invoicing.
  • If an amount remains delinquent 30 days after its due date, an additional 5% penalty will be added for each month of delinquency.
  • Should this fee not be paid the account is handed over for collection, the client will, in addition to the placement fee be responsible for all legal costs incurred.


  • A cancellation fee of 50% per day booked will be charged for cancellations if cancellation is sent in more than 7 days before starting date of booked house sitting.
  • If cancelled less than 7 days before the booked starting date then a cancellation fee of 100% per day/ night booked will be due.

Registration and Placement Fees:

  • A  registration fee of R 500.00 (ZAR) must be paid in order to in order to initiate services with Sitters4U for either long or short term placement service assistance.
  • The registration fee is due on confirmation that you either verbally, in writing or otherwise, would like to go ahead in initializing a search with our candidates to gauge their interest in the position you are offering.This task will be performed with the intention of receiving applications for the position offered; by Candidates, most closely matching the Clients requirements.
  • No service will take place until proof of payment of the registration fee has been received. In lieu of such payment, if the Client decides to cancel after providing permission to register the position either verbally, in writing or otherwise, payment of the registration fee will be due immediately.
  • The registration fee is valid for the placement of the original enquiry only.
  • Should changes be submitted after registration has taken place, the position will need to be re-evaluated and re-registered.
  • The registration fee registers the Client for a maximum period of 90 days or per position offered or per candidate to be placed or the provision of up to a maximum of 3 interviews per registration fee paid, whichever comes first.
  • The registration fee is non-refundable.
  • The registration fee is valid for the placement of the original enquiry only. Should changes be submitted after registration has taken place, the position will need to be re evaluated and re-registered.
  • Should the registration expire, the client may request to re-register.
  • The placement fee is a minimum of R 1000 or 30% of the total earned by the candidate over the total period worked or as per the provided quote.


  • Should either, the house sitter leave the client during the placement period, or the client terminate the contract with the house sitter, Sitters4U shall endeavour to find a replacement house sitter as soon as is reasonably possible.


  • Any fees paid by the client may be refundable in part up to a maximum of 50%, only, at the sole discretion of Sitters4U and may only be applicable where a client has paid the full fees due within 3 days of acceptance of an applicant for the position offered by the client and where the job specifications and times specified has not changed from the original request of the client.


  • The client undertakes to treat all information supplied by Sitters4U about a house sitter/babysitter/au pair as confidential and not to pass such information on to any third party, unless strictly required in order for the house sitter/babysitter/au pair to carry out her obligations to the client.
  • The Client understands that in order to make a booking, or request of service the client must always first contact Sitters4U before speaking to any Sitter or Au pair the client has met at any point in time through Sitters4U in order to request their services.
  • Should an au pair or sitter introduced to the client by Sitters4U enter into any other employment arrangement through the client, directly or indirectly, not withstanding that such other employment arrangement would exclude Sitters4U from receiving an au pair placement fee or baby sitting membership fee or babysitting once off fee, Sitters4U shall nevertheless be entitled to such fee from the client in accordance with the terms and conditions set out in our Au pair/Babysitting/House sitting terms and conditions.

Information, Damages and Indemnity:

  • In selecting the candidate house sitter, Sitters4U has relied on the information supplied by the house sitter herself and the information obtained from references supplied by the house sitter.
  • Sitters4U has relied on such information in good faith and has passed on such information to the client in good faith.
  • Sitters4U shall bear no liability whatsoever for any loss or damage suffered by the client, directly or indirectly, arising from the house sitters employment with the client. In the event that the house sitter suffers any loss, injury or damage arising out of her employment with the client, the client hereby indemnifies Sitters4U in respect of any claims made against Sitters4U as a result of such loss, injury or damage by the Sitter or by any other person.

Suitability of House sitter:

  • Sitters4U shall use its best endeavours to ensure that the candidate house sitter presented to the client are suitable for the client's needs, but expressly gives no warranty whatsoever that the house sitter will be suitable.

Release and Indemnity Agreement:

  • This document contains the whole agreement between the parties. No variation, amendment, deletion or addition to these terms and conditions shall be valid unless in writing and signed by the parties. Neither party shall be bound by any express or implied term, representation, warrant, promise or the like not recorded in this contract. No indulgence granted by Sitters4U to the client shall be deemed to be a waiver of any of the rights of Sitters4U.

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