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Personal Details

Reference # 201-77444
Name Joyce
Nationality South African
Age 63
Gender Female
Marital Status Married
Languages Afrikaans (1st), English (2nd)


1.Do you have at least 1 years child care experience with contactable references?Yes
2.Do you have your own reliable child safe vehicle (ie seat belts all round) and a valid South African driving license?Yes
3.Have you completed your Matric or Gr.12 equivalent?Yes
4.Do you hold a valid First Aid/CPR Certificate?  No
5.Is your criminal record clear (ie. no criminal record)?Yes
6.Are you in good health?Yes


Do you have a drivers license?Yes
If yes, do you have a vehicle?Yes
If yes, is your vehicle roadworthy?Yes
If yes, specify your transport (Specify year and model or public)2012 Hyundai iX35
Do you have seat belts all round?Yes
Have you ever been in an accident where you were driving and it was your fault?No
In what year did you obtain your driving license?2011


Secondary Education
Grade 10 - Heathfield High School - 1973. Currently Redoing Matric - Grassy Park School
Tertiary Education

Nursing Auxilliary - South African Nursing Council - 1988

Early Childhood Development Course - Chilton Au Pair Placement & Training - 2016

Early Childhood Montessori Education (3 months) - Auburn House Trust - 2014

Cape Triage Score Training - Joint Emergency Medical Division of UCT & US - July 2005

Basic Telephone Counselling - Telefriend Cape Town - 2001

Winter Counselling School Course - CSDC - Aug 2001

Stress Management/Indian Head Massage Module 2 - Pro Health & Beauty Care - June 2004

French Manicure Course - Pro Nail - July 2004

First aid Training  Busy completing


Reference 1:

Period and reason for leavingOctober 2009 to June 2016. They didn't need a full time au pair anymore.
Number of children,age and gender of the children when you started?1 - 2 months (boy). While I was employed, a second boy was born. When I left the boys were 5 and 7. Twin boys were born once my contract ended. I still au pair for the family occassionally and this involves looking after all 4 boys.
What were your duties?

I was fully responsible for the 2 boys. I had to get the children up and ready in the morning. I prepare breakfast and packed lunch for the children. I took them to school and collected them from school. I took the children to extra murals, supervised their homework and assisted with projects. I also took the children on outings. I prepared dinner and bathed the children. I changed diapers, gave them bottles and potty trained the boys. I told them stories, played with them and took them for walks. I also ran errands for the family and did grocery shopping. I travelled with the family both locally and abroad.I did household chores as well. Sometimes I stayed over to look after them. After the twins were born, there have been times I have been left alone with all 4 children.



Areas & Availability


City Bowl
Atlantic Seaboard
Southern Suburbs
South Peninsula
Constantia and Surrounds


Au Pair availability:

Availability Mon Tues Wed Thurs Fri Sat Sun

Babysitting availability:

Availability Mon Tues Wed Thurs Fri Sat Sun

Availability Questions

Full timeR15 500
Part timeR85 per hour


How many years of childcare experience do you currently have? When did you start caring for children professionally?8 years. I started in 2010.
How did you get involved in child care and why are you interested au pairing/ babysitting?I worked for many years as a qualified Nursing Auxilliary and enjoyed working in the Neonatal & Peadiatric wards. I love nurturing children. I love seeing them grow, realise their potential and gain independence.
What is the age of the youngest child you have cared for?Newborn
What do you do in your spare time? Do you have any hobbies or other jobs?Events décor, flower arranging, walking, gardening & home improvement
What kinds of activities do you enjoy doing with children?I enjoy walking, reading and painting. I like doing art, building items and baking or working with play dough. This is by no means an exhaustive list as I am very active and willing to do activities that the children will enjoy and can learn from at the same time.
Explain what you would do in case of an emergency?It would depend on the type of emergency and our location at the time of the emergency. Irrespective of the emergency, I always remain calm & in control. I do what I can to prevent them but when they occur, I try to minimise the risk and get the children out of harms way. I would perform first aid if necessary whilst calling for assistance and notifying the emergency contacts ASAP.
What is the most difficult situation you have encountered while caring for a child? How did you handle it?I have been fortunate not to have had difficult or unpleasant situations thus far.
What is your approach to discipline?It is a vital and boundaries must be established to ensure they are consistently exercised by both parents and au pairs or caregivers. The most important factors are respect for self and others, accountability and positive reinforcement.

How would you handle:

A two year old having a tantrum?Firstly I would remove the child to a quiet area so that he/she can calm down. I would explain to them why it is inappropriate behaviour and that this disappointed me. I would ask them to apologise for their behaviour and thank them for it and hug them at the end. If the child does not want to calm down after two minutes or doesn't want to apologize, I would try an activity to distract them and try again later. I would carry on doing this until the child apologises and then move on.
A 5 year old drawing on a wall?I would calmly and firmly remind them that writing on walls is inappropriate behaviour and ask them to please put down the crayons. I would tell the child that their art is beautiful and don´t they think it would be better to do it on a canvas or page so that mom and dad could take it to work or to family gatherings to proudly display how talented they are. It could also then be framed and hung in the family room for all to admire.  Writing on walls get cleaned and fade after time and then no one can admire it anymore. I would ask the child what they think of this idea. I would ask them to apologise for writing on the wall and hug them after this is done. I would then suggest that we get cleaning utensils and clean up the writing. Afterwards they can write or draw on a page after the cleaning is done and show it to their parents later.
An 8 year old refusing to do homework?I would gently and firmly remind the child that not doing their homework would result in them not being awarded a star on their task chart for the day. This could result in them being one sticker short for the week so the activity that they are looking forward to choosing, may have to stand over until the following week, when all tasks have been completed and stars awarded accordingly. This is the consequence of their action or lack thereof and their unwillingness to cooperate with the weekly programme is disappointing. I would try to encourage them to rather finish it today as leaving it till the next day would mean more work tomorrow and less time for a fun activity or less quality time with mom and dad when they get home from work because tasks meant for today should not stand over till tomorrow.
Which age groups are you comfortable working with?Newborn - 8 years old.
Do you still work for any of your previous clients? Which ones?Yes, I still babysit for the Traill family over weekends and whenever they require assistance. 
Do you have any children of your own? If so, how old are they?Yes, I have 4 grown children aged 40, 36, 33 & 30.
Please tell us a bit more about how you would describe yourself?I am a friendly, well-mannered, articulate and responsible woman with a great deal of experience within the private household & au pair industry. I am a hardworking, conscientious, dedicated & goal orientated individual. I have a keen interest in children and their development. I am confident in myself with caring for children with high energy levels and have an innate ability to develop a close and trusting relationship with both children and their families. I have excellent communication skills and I am able to relate well with people. I am constantly trying to improve my skills as a professional and understand the importance of remaining flexible therefore I seek to constantly expand my knowledge and grow in both a personal and professional capacity. My mind-set, positive attitude and organisational skills make me an asset to any company or household.
Can you cook? (give an example of a breakfast, lunch, dinner and snack)Yes
Breakfastcooked oats
Lunchmacaroni & cheese or spaghetti & mince
Dinnerchicken with vegetables (carrots, broccoli & pumpkin)
Snackmidmorning:fruit and biscuit, afternoon snack: a fruit
Is there any type of food you feel uncomfortable cooking?seafood - I had a bad experience with a child and seafood
Please tell us a bit more about your family?My husband and I have been married for 41 years this year. He is a retired Naval Officer but still works part time. I have one granddaughter aged 18 who has just matriculated and is now studying Travel & Tourism. My eldest daughter works as a supervisor at a Pharmaceutical Manufacturer, the second eldest is a Pharmacist who is again enrolling to study to be a doctor. The eldest son is a qualified Western Province Tour Operator & hiking guide and the youngest works an overland vehicle conversions manufacturer.
 How do you handle a crying baby? A crying baby tells you something is not right. It's either a wind, the baby is hungry or needs a nappy change. The baby may also need to be comforted in arms to settle to sleep. I would put the baby in my arms, cover it with a receiving blanket and get the baby to sleep.
 What do you see as your primary responsibility to a child aged 0 to 2 years old?You should never turn your back on a child or leave the child unattended.
 What activities would you engage in with a child aged 0 to 2 years old?I would sit on the floor with the child. I would put the baby flat on the floor or crawl with the child. I would also jump or kick balls with the child.  I would take the child for a walk and talk about the things we see i.e. trees, listen to the birds, pick a floor etc. I would also do bike riding if the child is old enough.
 Are you comfortable with changing diapers, have you changed diapers before? Yes.
 Have you ever had to sterilise bottles before? Describe how to do this. Yes. I have used the Milton method and microwave sterilisers.
 Can you prepare meals for infants? Give an example of how you would prepare such a meal. Yes. ie Brocolli. You could everything in pot and then either mash it up or use a liquidiser. Mince or chicken you would mash up.
 Have you ever bathed an infant before? Yes, I have also shown parents in hospital how to bath and cover ears of newborns etc.
 Are you capable of looking after twins? Yes
 Name situations you think could be dangerous for a child under 2 years old?It would be dangerous to leave a child unattended near water, rocks or anything they can climb. You need to be careful of paints, liquids, Dettol and knives and forks. You need to keep an eye on this age 24/7 as they can so easily stick their fingers into things or climb on unstable chairs.
 Have you ever had to care for more than 1 child at a time under the age of 2 years old, how old were they at the time?

 Yes - 8 months, 1 year and 2 years


 How would you handle a child aged 2 to 3 years old having a temper tantrum in a public place? I would go down on my knees and sit on the floor. I would explain that people are looking at both of us and that I will tell the child's parents about the tantrum. I would explain that the child must listen to his/her parents and calm down. I would do hugs and give high fives. You need to be patient, compassionate and extra caring
 How do you feel potty training should be approached? It should not be forced. I would give them a bottle, wait an hour and then get them to sit on the potty. I would then play and keep them busy while on the potty until they do something in the potty. You need to make it fun and not force anything. I would also let children choose their underwear as well and encourage them to go. They could also run outside to wee. You should always praise and give rewards i.e. jelly tots or ice cream.
 What role should outdoor play and interaction with other toddlers have in a child´s day? Outdoor play is huge. It's important for children to have fresh air and know about things outside i.e. trees, birds. Nature is there to experience. Interacting with other children is also important. They learn to share and play together.
 What types of educational activities would you engage a child ages 2 to 3 years old?I would do play dough, painting and stickers. I would also play counting games, sing to them and teach them rhymes. I would also do games with fingers to learn to count.
 What methods of limit setting or discipline do you find effective for children aged 3 to 5 years old?I would say No, go down on my knees and sit and talk to the child. I would explain what is right and wrong  and the way to do things. Your tone of voice is important. There must be communication between you and the child. You don't lie to children.
 What television shows do you feel are appropriate for children aged 3 to 5 years old? Free Willy, Education programmes, The 3 Bears
 How much television do you feel is appropriate for children aged 3 to 5 years old?
 30 minutes. I would stick to the parents rules.
 Are you willing to supervise play time with other children in a client’s home and/or take the child/ren in your care to outside activities which may or may not require your active participation? Yes.
 Are you comfortable reviewing and assisting with children’s homework? Yes - for primary school level 
 Are you willing to supervise friends of the children you are caring for who are invited to the families’ home while you are in charge? Yes
 Are you happy with staying with the children at their extra-curricular activities? Yes
 What age appropriate activities would you do with the children aged 5 to 12 years old?I would play in the garden, run around and make up games. I would take them to ride bikes or go to the park. Indoors, I wolud do puzzles, painting, clay and cutting out pictures.
 Are you happy to prepack lunches for children? Yes
 Would you consider yourself to be organized and punctual? If yes, please provide an example of such an experience. Yes. Serving people and looking after people is to respect their dignity, If you are going to do something, you should always do it well i.e. if you need to prepare food, whatever you put down must be attractive. You should set the table for Mom and Dad and the children. Manners are important. You should also make sure you are in comfortable clothes so that you can get rough and tough with children.

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