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Sitters / Au Pairs in Cape Town, Johannesburg and Pretoria - Sitters4U Babysitting, House sitting and Au Pair services. - Frequently Asked Questions

Frequently Asked Questions

What are our Requirements for Babysitters?

We like to look at applicants as a whole, relying not only on what they have done but who they are as people. In order for a Babysitter to be registered with us all candidates need to fulfil the following minimum Babysitting Mandate: 

  • Our Babysitters have at least 1 years child care experience as an au pair or babysitter with contactable references. ( most have three or more years experience)
  • Our Babysitters have their own reliable child safe vehicle and a valid South African driving license.
  • Our Babysitters must hold a valid first aid certificate or apply to do one with Sitters4U on application with us.
  • They must be in good health.
  • Our Babysitters have a friendly, outgoing and caring personality.
  • They are relatively active and enjoy being outdoors.
  • Our Babysitters are able to take the initiative in situations, from creating fun things to do, to handling an emergency situation.
  • Most of our Babysitters are also Au pairs or teachers by day!

If my babysitter is present for 2 hours and 30 minutes, do I pay less for the last hour?

  • No. Fees are paid on an hourly basis, no concessions.

Who do I pay?

  • Service, bundle and registration fees are paid to Sitters4U.
  • Babysitting fees are paid in cash to the sitter directly on the day of performance.

How do cancellations work?

  • Cancellations will still be deducted from your bundle.

Must I contact Sitters4U to make a booking or do I call the sitter directly?

  • You must always contact Sitters4u before contacting any sitter. This is advisable as should your regular sitter not be available we are able to make temporary arrangements for another sitter as quickly as possible.

How do I make a booking after I am registered as a client?

  • Bookings may be made by logging onto our website, signing in using your email address you will automatically be taken to the make a booking page.

Will I be able to get the same sitter every time?

  • Although we try to ensure that you always receive the same sitter this is not always possible and are subject to availability.

Is there a minimum booking time?

  • Yes, the minimum booking time is 3 hours
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